Last Updated: 01-09-2025
Welcome to TIPSLI! At TIPSLI, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and transparent manner. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, www.tipsli.com, and use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.
1. Information We Collect
We collect information to provide you with a seamless shopping experience, improve our services, and comply with legal obligations. The information we collect falls into the following categories:
1.1 Personal Information
This is information that can be used to identify you directly or indirectly. We collect the following personal information:
- Contact Information: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Credit/debit card details method.
- Account Information: Username, password, and preferences if you create an account with us.
- Order Information: Purchase history, order details, and product preferences.
- Communications: Records of your interactions with our customer support team, including emails, chats, and phone calls.
1.2 Non-Personal Information
This is information that cannot be used to identify you directly. We collect the following non-personal information:
- Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
- Usage Data: Pages visited, time spent on the website, clickstream data, and referring website addresses.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences.
1.3 Information from Third Parties
We may receive information about you from third parties, such as:
- Social media platforms (if you log in or interact with us through these platforms).
- Payment processors and fraud detection services.
- Marketing partners and analytics providers.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process, fulfill, and deliver your orders.
- Customer Support: To respond to your inquiries, requests, and complaints.
- Account Management: To create and manage your account, if you choose to register with us.
- Personalization: To tailor your shopping experience, recommend products, and display relevant content.
- Marketing: To send you promotional offers, newsletters, and updates (only with your consent).
- Analytics: To analyze website traffic, user behavior, and trends to improve our services.
- Security: To detect and prevent fraud, unauthorized transactions, and other illegal activities.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers
We share your information with trusted third-party service providers who assist us in:
- Payment processing (e.g. Stripe).
- Order fulfillment and shipping (e.g., courier services).
- Marketing and advertising (e.g., email marketing platforms).
- Website hosting and analytics (e.g., Google Analytics).
3.2 Legal Obligations
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of others.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
3.4 With Your Consent
We may share your information with third parties if you give us explicit consent to do so.
4. International Data Transfers
If you are located outside the country where our servers are located, your information may be transferred to and processed in a different country. These countries may have different data protection laws than your jurisdiction. We will take appropriate measures to ensure that your information is treated securely and in accordance with this Privacy Policy.
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR) and ensure that any international transfers are made under appropriate safeguards, such as Standard Contractual Clauses (SCCs).
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of sensitive data (e.g., payment information).
- Secure socket layer (SSL) technology for data transmission.
- Regular security audits and vulnerability assessments.
- Access controls to limit who can access your information.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
6.1 Access and Correction
You can request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
6.2 Deletion
You can request the deletion of your personal information, subject to legal obligations.
6.3 Data Portability
You can request a copy of your information in a structured, machine-readable format.
6.4 Opt-Out of Marketing
You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us.
6.5 Cookies and Tracking
You can manage your cookie preferences through your browser settings or our cookie consent banner.
6.6 Withdraw Consent
If we rely on your consent to process your information, you can withdraw your consent at any time.
To exercise these rights, please contact us at [email protected].
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example:
- Order information is retained for accounting and tax purposes.
- Account information is retained as long as your account is active.
- Marketing data is retained until you opt out or withdraw consent.
8. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or payment gateways. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
Thank you for trusting TIPSLI with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience!